JC Customer Contact Centre

11 YEARS OF CCC EXCELLENCE

ISO 18295 Certified Customer Contact Centre

INBOUND AND OUTBOUND CUSTOMER CONTACT CENTRE

JC Customer Contact Centre understands your concernsand makes the most suitable recommendation according to your business needs. Through the whole process, our approach is both advisory and co-operative. We determinedly fulfill our promises of giving you an efficient and cost effective outcome for your investment.

BOOK A MEETING WITH US NOW ! CLICK HERE

As one of the best call centers, JC Customer Contact Centre is operating with excellence since 2012 in the UK and US customer business. Either its day or night JC Call Centre will make sure to give you a sincere and premium Customer Care Service. Our team is focused on ensuring to cater to each and every customer with great enthusiasm without any delay. We have the profundity and experience of offering a wide range of options, each of them is designed for adding the real-time value towards your business service offering:

  • Inbound/Outbound Comeback Control-Agency
  • Well-Organized System
  • Devoted Call Handling
  • Run-off and Out-of-Hours.
  • Dedicated and Friendly Call Operators
  • Responsive Customer Care Team Member

INBOUND CALL CENTRE SERVICES

  • Customer Services
  • Overflow / Out of Hours
  • Credit Card Order Lines
  • Crisis Management
  • Donor, Member & Customer Services
  • Helplines
  • Multi-Lingual Call Centre
  • Product Recall

OUTBOUND CALL CENTRE SERVICES

  • Telemarketing
  • Appointment Setting
  • Donor Satisfaction Calling
  • Follow-up Calling
  • Dormant Clients

NEED A CUSTOMER SERVICE SOLUTION? CALL US TODAY!