Laravel Developer
Karachi
May 31, 2023
Minimum Qualifications & Experience:
BS in Computer Science or Experience in Relevant Field
Excellent knowledge of Laravel PHP Framework
Experience in building RESTful APIs using Laravel
Solid foundation in PHP, HTML, CSS, and JavaScript
Understanding of database design and management (MySQL, PostgreSQL, etc.)
Experience with Git or other version control systems
Knowledge of these skills would be a plus point; Livewire,Alpine,VueJS/ ReactJS
Duties and Responsibilities:
Conducting analysis of website and application requirements.
Writing back-end code and building efficient PHP modules.
Developing back-end portals with an optimized database.
Troubleshooting application and code issues.
Integrating data storage solutions.
Responding to integration requests from front-end developers.
Finalizing back-end features and testing web applications.
Updating and altering application features to enhance performance
Capabilities/ Skill Required:
Adaptable and Patience to learn and grow
Passionate about delivering on time
Good problem-solving skills and attention to detail
Excellent communication and teamwork skills
IOS Developer
Karachi
May 16, 2023
Minimum Qualifications & Experience
BS degree in Computer Science or similar technical field of study or equivalent practical experience.
Proficient with Objective-C and Swift, SwiftUI, and Cocoa Touch
Minimum 3 years of industry experience in iOS application development.
Experience with Objective-C, Swift and Swift UI
Experience with Service Oriented Architecture, JSON and XML.
Experience with third-party libraries and APIs integration.
Duties and Responsibilities:
The incumbent will be responsible to design and build applications on the iOS platform.
He/she should have strong command in developing native iOS application and frameworks using Objective-C, Swift and SwiftUI
They should be able to translate functional specifications into logical, component-based technical designs and write clean, simple, and tested code to support new product features.
They should have a hands-on grip in designing, implementing and testing iOS applications - using state of the art iOS APIs and frameworks.
They should be able to develop robust and extendible code using the latest iOS Design Patterns and develop new features to add to existing apps as well as new apps.
Collaboration will be required with cross-functional teams to define, design, and ship new features and build rapid prototypes to highlight potential new features.
Work on bug fixing and improving application performance will be needed along with continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Capabilities/ Skill Required:
Interest and ability to learn other coding languages as needed.
Familiarity with cloud message APIs and push notifications
Familiarity with web technologies, HTML and web scripting languages.
Familiarity with modern iOS development and libraries.
Working proficiency and communication skills in verbal and written English.
Customer Support Representative (CSR)
Karachi
May 15, 2023
Minimum Qualifications & Experience:
Intermediate/ Graduate, 1 years’ Experience in a similar Industry.
Capabilities/ Skills Required:
Communication skills, Fluent in English and Time Management.
Strong multitasking and target achieving skill.
Can handle stress and hectic calls.
Should possess good anger management skills.
Self-motivated and motivator for team. Driven by targets
Can work under pressure in busy hours
Problem Solving –Identify and solve problems in a timely manner.
Customer oriented attitude with professionalism.
Duties and Responsibilities:
Following call handling guidelines and etiquettes from the training manual.
Follow communication “scripts” when handling different topics.
Receive calls and listen to customers proactively and quick on calls.
Checking Emails frequently, reply when required or necessary.
Be active on Online Chat Mediums.
CONTROLLER
Karachi
May 15, 2023
Minimum Qualifications & Experience:
Intermediate/ Graduate, 2 years’ Experience in a similar Industry.
Capabilities/ Skills Required:
Team Building
Managing floor operations
Weekly QA/QC of the call center as per the standards in coordination with QA Manager.
Ability to learn about products and services and describe/explain them to prospects.
Excellent communication and interpersonal skills. Ability to communicate and influence effectively over the official communication channels.
Should have good anger management skills and able to handle rejection and hostile customers.
Outstanding negotiation skills with the ability to influence and resolve issues / address complaints.
Go the “extra mile” to meet sales targets and facilitate revenue growth.
Keep records of calls and sales and note useful information.
Good knowledge of CRM system and its different utilities as per the assigned access of CRM.
Strong multitasking, time management, and target achieving skills.
Self-motivated and motivator for team. Driven by targets
Selling skills - Persuasion, Telephone Sales, Customer Focus, sensitivity to Customer Needs, Closing Skills.
Problem Solving –Identify and solve problems in a timely manner.
Duties and Responsibilities:
Monitoring the tasks on daily basis. DSR to be updated by team members and himself.
Develop Staff, Training/Coaching
Support Staff CSRs to perform their job efficiently and effectively.
Performance reviews of reporting team members.
Handle escalations.
Provide answers and guidance to staff on unusual and complex situation.
Lead and Inspire team members.
Communicate company news
Facilitate meetings, attend briefings
Handle Complaints
Self-Development
TEAM LEADER
Karachi, Pakistan
May 15, 2023
Minimum Qualifications & Experience:
Business Graduate.
2-3 Years’ Experience in Customer Support and have proven experience of
Controlling.
Capabilities/ Skill Required:
Team Building
Managing floor operations
Weekly QA/QC of the call center as per the standards in coordination with QA Manager.
Ability to learn about products and services and describe/explain them to prospects.
Excellent communication and interpersonal skills. Ability to communicate and influence effectively over the official communication channels.
Should have good anger management skills and able to handle rejection and hostile customers.
Outstanding negotiation skills with the ability to influence and resolve issues / address complaints.
Go the “extra mile” to meet sales targets and facilitate revenue growth.
Keep records of calls and sales and note useful information.
Good knowledge of CRM system and its different utilities as per the assigned access of CRM.
Strong multitasking, time management, and target-achieving skills.
Self-motivated and motivator for team. Driven by targets
Selling skills - Persuasion, Telephone Sales, Customer Focus, sensitivity to Customer Needs, Closing Skills.
Problem Solving –Identify and solve problems in a timely manner.
Entrepreneurial acumen.
Duties and Responsibilities:
Managing Team, their roster, leaves etc.
Monitoring the tasks on daily basis. DSR to be updated by team members and himself.
Develop Staff, Training/Coaching
Support Staff CSRs to perform their job efficiently and effectively.
Performance reviews of reporting team members.
Handle escalations.
Provide answers and guidance to staff on unusual and complex situation.
Lead and Inspire team members.
Communicate company news
Facilitate meetings, attend briefings
Handle Complaints
Self-Development
Improve technical skills