Customer Support Representative (CSR)

Minimum Qualifications & Experience:

Intermediate/ Graduate, 1 years’ Experience in a similar Industry.

Capabilities/ Skills Required:

  • Communication skills, Fluent in English and Time Management.
  • Strong multitasking and target achieving skill.
  • Can handle stress and hectic calls.
  • Should possess good anger management skills.
  • Self-motivated and motivator for team. Driven by targets
  • Can work under pressure in busy hours
  • Problem Solving –Identify and solve problems in a timely manner.
  • Customer oriented attitude with professionalism. 

Duties and Responsibilities:

  • Following call handling guidelines and etiquettes from the training manual.
  • Follow communication “scripts” when handling different topics.
  • Receive calls and listen to customers proactively and quick on calls.
  • Checking Emails frequently, reply when required or necessary.
  • Be active on Online Chat Mediums.


Business Sector Contract
Job Type Customer Contact Centre
Location Karachi
Posted Date May 15, 2023
Starting Date July 1, 2023
Expiry Date August 1, 2023